Season 400 Episode 13153
S3E29 Bringing Your Team Up to the Next Level with Kate Pugh
In this episode of ""Unlocked,"" host Madelyn Blair engages in a compelling discussion with Dr. Katrina Pugh, focusing on the human elements of business and how effective conversation can elevate team dynamics. They delve into Dr. Pugh's model for conversational interactions that emphasize inclusivity, collaboration, and resilience. By integrating practical approaches from both business and academia, Dr. Pugh shares actionable insights to foster trust, innovation, and belonging within teams. Whether you face conversational roadblocks or seek to enhance team cohesion, this episode offers valuable strategies to navigate and transform team interactions.
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Overview:
In this episode, you will:
1. Discover the importance of effective dialogue in overcoming team challenges.
2. Learn about Dr. Katrina Pugh's five discussion disciplines that can enhance team collaboration.
3. Explore how inclusivity and meaningful conversation can drive better business outcomes.
4. Understand the application of these principles in real-world business and academic settings to build resilient teams.
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Guest Introduction:
Guest name is Dr. Katrina Pugh. Dr. Pugh has dedicated her career to understanding the intersection of human behavior and the business environment, always emphasizing the importance of meaningful conversation. Kate focuses on how collaboration and conversation improve groups' intent, innovation and belonging, especially in sustainability contexts. She uses Generative AI to measure the impact conversation features (e.g., inquiry, courtesy, inclusion, translation) on sustainability outcomes. Kate has held leadership roles at JPMorgan, Intel, and Fidelity Investments, and worked as a consultant with EY, PwC, Monitor Deloitte, and now her own AlignConsulting. Kate has been an educator, curriculum designer and facilitator at Columbia University’s Information and Knowledge Strategy’s M.S. Program (IKNS) in the School of Professional Studies (SPS) since 2011.
Timestamps:
00:00 Introduction to Unlocked
02:18 Introducing Dr. Katrina Pugh
05:14 The BLEU Standard Program
09:21 The Importance of Dialogue
12:23 The Five Discussion Disciplines
15:38 Research and Practical Applications
22:20 Building Trust and Flexibility
24:02 Celebration and Learning Strategies
29:50 Applications of the Strategies
34:10 Importance of Celebration
36:20 Discussion on Translation and Trust
42:20 Closing
45:47 Grounds for Thought: Community by Peter Block
My website: www.madelynblair.com
Join Kate's community of facilitators: Conversation, for civility, collaboration and creativity. ( email “conversationforcivility@googlegroups.com” )
Community: The Structure of Belonging by Peter Block - https://www.amazon.com/Community-Stru...
