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S4 E30 From Aisles to Algorithms:Steve Hermann Scales Community-First Businesses
Steve Hermann has worn the operator’s hat and the builder’s boots. He helped scale a family supermarket from $16M to $35M in annual revenue, expanded the team from 80 to 250, and developed a 50,000-sq-ft commercial center before a successful exit. Then he took that discipline into a new arena—co-founding ProPartners Team and launching VetMetrix, a platform built on Passion, People, and Purpose to give independent veterinarians clarity, confidence, and control of their businesses. In this episode, we unpack Steve’s growth playbook: pricing and cash-flow discipline, staffing at scale, automating what drains your day, and designing operations that prevent owner burnout. If you’re building a brand that serves a community—whether retail, services, or healthcare—Steve’s lens will sharpen your strategy and your margin.
